Wow
Building Brands
Driving Sales
Brand Interaction
Brand Interaction
The Brief
• Position Mobile Broadband (MBB) Starter Kits (i.e. MBB which is ready to go) as a gifting proposition
The Solution
• Turn the 3Store into a multi-media MBB experience with window displays, user-experience displays, dedicated MBB ‘Santa’s helpers’ (store staff) and a positioning which acts as a call-to-action to consumers that MBB is a fantastic Christmas gift
The Results
• MBB is now 3’s fastest growing product and is currently no 1 in a very competitive market
Building Brands
The Brief
• Address 3’s lack of brand presence on the high street
The Solution
• Develop a consistent brand across recruitment advertising & events; develop store materials for staff including Manager toolkits, starter packs and training packs
The Results
• Positive feedback from stores
• 50% decrease in staff turnover due to recruitment training programme
Driving Loyalty
The Brief
• Encourage 3’s indirect sales force to sell their products over the competition by engaging them in the 3 brand
The Solution
• Create a dedicated interactive portal where sales staff can access the latest news, tariffs, products and information any time. Bulletins, incentives and a special VIP club make 3 the salient brand and incentivise them further.
The Results
• Over 12,000 active, regular users of the portal. Creation of a detailed user profile to enable highly targeted communication to the indirect sales force. |